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Frequently Asked Questions

I see a lot of investigation companies on line saying they have investigators in every state and most towns, what is that all about?


I have never hired an Investigator before, what is the process?

1. In general terms, you should contact the investigation company and discuss what you are trying to determine of find out. The company will discuss your situation and determine what is the best way forward and if they can help you or refer you to someone else. At Executive Investigations, we don't have a sales team. The person answering your inquiry will be the practice manager or an investigator themselves. No hard sell. We will explain the expectations and won't take the job on for the sake of a few dollars. If we can't help you we will point you in the direction of someone who can.   

2. Once it is determined if we can help you the next step is getting the information from you. A good start is via our Get An Estimate link

3. Then we start the investigation and keep you briefed. It's that simple.

Is there a minimal limit I can book an investigator for.

As far as billing goes it is billed in six-minute increments once the minimum has been reached. For e.g. you cant book a surveillance investigator for twelve minutes. A surveillance case normally has a 4 hour minimum per shift. Surveillance instructions limits can be set by you via a Dollar limit, Number of hours assigned to the case or on completion of objective where we brief you after every shift. There are times when spot checks are required and they are not billed at the 4-hour minimum. Our office will explain everything. Contact us via our contact page, Get an estimate page or telephone 02 62929289 for more details regarding our fees, charges and to learn the best way to instruct or commission an investigation.

How much does it cost to hire an investigator?

it will depend on the type of investigation and the complexity of your case. In general, the hourly rate for work is between $88 and $110 per hour depending on geographic location and complexity.

Will the investigator get the evidence I need to make the case.

The investigator will record the facts. For e.g. a surveillance investigator will record his observations and expose footage of those observations when possible. There are no guarantees. We cannot control what others do or don’t do and we do not engage in illegal activity. We simply observe and record events. Often one’s suspicions are correct, but not 100% of the time. We need to acknowledge that surveillance can and does have losses with contact broken at a set of lights or in heavy traffic. 

When an investigations starts, how will I know what is going on and how often do I get briefed?

You will be provided briefings as often as you require. Remember you can call the office between 8 am and 8 pm whenever you need and our investigator normally briefs the client after every sit.